This page is only necessary until we get access to all institutions’ published support cases again.
SF… = Salesforce case; PQ… = ProQuest case
See also
Ex Libris: Known issues related to the 2023 releases Primo, Primo VE
CARLI: Alma / Primo VE nown issues
- Search
- Facets
- Short title display
- Full title display
- Placing a borrowing or copying request
- Patron account
- Others
- Won’t get fixed
Search
- ‘Set focus on search box’ has stopped working for Mac, latest Sept. 2022 (PQ06520832)
- After a first search, you can’t scroll without clicking on the page first.
(SF00986246, SF00983102 “Currently, there is no scheduled release date for a fix yet”); this also came up in patron tests - New since February 2022: search (and facet) for local fields only finds titles from the IZ, also if the search profile is “the whole NZ”. This is a regression (PQ6311969)
Last update from Ex Libris May 2022 “our development team is working on this issue and we’re in the process of scheduling it” - « » don’t work for phrase search, “ ” and „ “ only work for CDI (and only for some languages in CDI), not for local titles. Only “” work correctly. idea exchange
Workaround for iPhone: Settings > General > Keyboard > turn off Smart Punctuation
Facets
- Multilingual authority entries, match the language setting of the interface (PQ06579738, via Primo mailing list); “target date for resolving … June 2023”
- On laptops, the Exclude icon is always displayed (example; PQ06620895; mailing list 12.2021 and 2.2022)
- Language facet not behaving as expected; idea exchange
Short title display
- Wrong OTB and should get fixed for all Primo VE customers:
year2 is missing from the display rule for field 008, see comments on developers.exlibrisgroup.com/blog/primo-ve-normalization-rule-examples (PQ6372716) - planned for probably April 2023: FRBR groups should only contain titles that fit the search criteria, similar to this idea exchange (PQ06359614)
- Primo VE, when using ‘FRBR display …Preferred’ & ‘Sort FRBR … newest’, the newest edition is not the one shown in the short title list. Details in idea exchange
Full title display
- Multivolume works: show enumeration and sort the volumes accordingly.
Better than it was, but still not as it should be, idea exchange (closed) -> idea exchange
(SF00934664, SF06287227) - Analytica can’t be displayed correctly without making a mess of the display of normal titles; idea exchange
This also messes up the display of ‘Available at’. It shows information to our patrons that is not true. The message is: you can’t trust what you see in the catalog.
Example > ‘Available at … and other locations’. No: only one library has this title in print.
The patrons learn: you can’t trust what you see in the catalog. - ’28 days loan’ etc. can’t be translated to other languages; you only see that once you’re logged in. (SF00880698), idea exchange
- New Display Logic Rules have no effect; PQ case exists, number unknown.
Placing a borrowing or copying request
- Page numbers for copy request need to allow letters; idea exchange
Patron account
- Display not fully responsive (PQ06625784)
Others
- Favicon being in the /img/ folder prevents it from working correctly as a bookmark in Firefox; idea exchange
- CDI year filter bug in advanced search; idea exchange
Won’t get fixed
- Advanced search – only show ‘starts with’ where it can be used; idea exchange (ExL added a tooltip)
17.4.2023